We are currently experiencing performance degradation, and our engineering team has identified the root cause. They are actively working on a resolution. We will continue to provide updates every 30 minutes until the issue is fully resolved.
Thank you for your patience and understanding throughout this process. If you experience any further issues, please don't hesitate to reach out.
This incident has been resolved.
We are currently experiencing performance degradation, and our engineering team has identified the root cause. They are actively working on a resolution. We will continue to provide updates regularly until the issue is fully resolved.
Please be advised that we have made a necessary adjustment to our planned system maintenance. Originally planned for Monday, 13 January 2025, we have rescheduled it to:
Thursday, 16 January 2025 between 7:30pm and 8:30pm (AEST)
Users may experience intermittent service outages and performance degradation during the specified window for the following products:
Active Workpapers
Active Ledger & Reporting
We apologise for any inconvenience caused by this adjustment and appreciate your understanding.
We will be conducting system maintenance and feature release on Tuesday, 17 December 2024, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products: Active Workpapers Active Ledger & Reporting Active Platform
Dec 2024 to Feb 2025
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