Active | Business Fitness - Active services are experiencing performance degradation – Incident details

All systems operational

Active services are experiencing performance degradation

Resolved
Major outage
Started 2 days agoLasted about 1 hour

Affected

Active Platform

Operational from 1:39 AM to 2:50 AM

API

Operational from 1:39 AM to 2:50 AM

Website

Operational from 1:39 AM to 2:50 AM

Active Workpapers

Major outage from 1:39 AM to 2:50 AM, Operational from 1:39 AM to 2:50 AM

API

Major outage from 1:39 AM to 2:50 AM

Website

Operational from 1:39 AM to 2:50 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing performance degradation, and our engineering team has identified the root cause. They are actively working on a resolution. We will continue to provide updates regularly until the issue is fully resolved.

    Thank you for your patience and understanding throughout this process. If you experience any further issues, please don't hesitate to reach out.